Our Story – Valley Motor Center Auto Body Shop
Valley Motor Center Autobody has been providing expert collision repair since 1944. We have been a family owned and operated auto body shop since February, 1992. Our intense focus on customer care reflects who we truly are.
For many years, we have used an outside company to communicate with every one of our customers, to determine how our overall performance has been judged by those we’ve served. Our score of 98% of customer satisfication is among the very highest in any industry. We are proud of our designation as an I-Car Gold Class shop, meaning that every one of our auto body shop technicians has achieved the highest level of training, certification and expertise in our industry.
Inside of our auto body shop is our Customer Care Center. Our Customer Care Center is an inviting area where coffee, candy, and cold drinks are always available. We even have a “Kids Corner” where kids are most welcome and they can be … well … kids!
Valley Motor Center Autobody has strategically aligned with Ford Motor Co. and has been recognized by local Ford dealerships to have the quality and customer service that meets Ford Motor Company standards. Aligned with Verifacts and AutoWatch, these companies routinely come into Valley Motor Center and “verify” quality and accuracy of our auto body shop’s repair methods. We continuously strive to be the very best repair facility we can be.
Valley Motor Center Autobody has partnerships with all insurance companies to create the highest quality repair process with ease including AAA, Progressive, Safeco, AIG, Infinity, Travelers, Nationwide, Liberty Mutual, Amica, and Wawanesa. Our closest insurance partnerships are those with: State Farm, Mercury, Geico, USAA, Allstate, Hartford, Ameriprise, Fireman’s Fund, California Casualty, Zurich, Encompass, Fred Loya, Personable, Commerce West, Esurance, and Sterling.
Our auto body shop is conveniently located in Van Nuys near the 405 and 101 freeways in the heart of the San Fernando Valley. We provide free customer pickup and drop off throughout the surrounding areas, and we are available 365 days a year, 24 hours a day for emergency towing.
Languages spoken at Valley Motor Center Autobody include English, Spanish, Tagalog and Armenian.